Return & Refund

At Whisk Wash LTD, we want you to shop with confidence. If you are not satisfied with your purchase, we’re here to help.

Return Period

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return, items must be:

  • Unused and in original condition
  • In original packaging
  • Not damaged due to misuse

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.

Return Process

To initiate a return, please contact us at:
contact@whiskwash.com

Include:

  • Your order number
  • Reason for return
  • Photos (if the item is damaged or incorrect)

Returns must be approved before sending the item back.

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method
  • Processing time may take 5–10 business days

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide clear photos as proof

We will offer a replacement or full refund at no extra cost.

Return Shipping Costs

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable
  • If the item is defective or incorrect, we will cover the return costs

Order Cancellation

Orders can be canceled within 24 hours of purchase.
After this period, the order may already be processed and cannot be canceled.

Late or Missing Refunds

If you haven’t received your refund:

Contact Us

For any questions regarding returns or refunds:
Email: contact@whiskwash.com